Returns & Refunds

At DIVINESAURA, our priority is ensuring you absolutely love your purchase. However, we understand that fit preferences and quality expectations can vary. That’s why we offer a 7-Day Effortless Returns policy to make your shopping experience stress-free. Read on for details on returns, replacements, and refunds, especially for custom pieces.

Return Your Order Within 7 Days

If your order doesn’t meet your expectations—whether due to sizing issues or quality concerns—just contact us within 7 days of delivery. Our team is available via:
📩 Email: divineaura3@gmail.com
📱 WhatsApp: [Your Contact Number]
💬 Instagram DM
Simply provide the reason for your return and ensure the item is securely repacked before dispatching it back to us.

Tracking and Receiving Returns

Once your return is initiated, we will share a tracking link so you can monitor its progress. Upon arrival at our facility, our quality control experts will inspect the item(s) and verify the issue before processing a replacement or refund based on eligibility criteria. We’ll keep you updated every step of the way.

Effortless Exchanges & Refunds

If you’d like an exchange, we’ll dispatch your replacement as soon as we receive and verify the return.

For refunds, share your bank details, and the amount will be transferred within 7 working days after return approval.

Absolute Quality Guarantee on Custom Orders

We know how exciting it is to receive your one-of-a-kind customized DIVINESAURA design! Our designers handcraft every detail before printing, ensuring top-notch quality. However, if a visual defect or application error is found, please notify us within 7 days.
Since custom pieces are made just for you, we cannot offer alterations. However, if there’s a fabric defect, printing error, or stitching issue, we will reprint or refund to ensure you get a flawless product. Please note that minor variations from digital mockups are possible, but we guarantee a visually stunning, defect-free piece.

Stress-Free Shopping – Our Promise to You

At DIVINESAURA, we uphold the highest quality standards for both original and custom creations. However, if your order doesn’t meet expectations, you can always count on our hassle-free 7-day returns.
We’re always available via call, email, or DM—because your satisfaction is our top priority. Stay stylish, stay confident!